# FAQs & Troubleshooting

<details>

<summary>what is JSON-RPC?</summary>

A Noso Remote Procedure Call (RPC) node is a type server that allows users to read data on the Noso blockchain and manipulate it for various purposes. Full details [here](https://docs.nosocoin.com/noso-developers-portal/rpc-connection/running-a-noso-rpc-node-for-development) (for exchanges)

</details>

<details>

<summary><strong>Why is noso.exe flagged as a virus?</strong></summary>

In the last decade or so, the anti-virus software began using a method called heuristics to better detect viruses that had code to evade detection. While that helped with a better detection, it also came with the undesirable side effect of false positives. This happens more often with non-signed software that has code to access the Internet. Since both, the wallet and the earning app do access the Internet, they trigger a false positive. They do not have a virus, they just tickle the anti-virus software the wrong way.

</details>

<details>

<summary><strong>Is Noso listed at any Exchange?</strong></summary>

Currently Noso is listed on [Txbit.io](https://www.txbit.io/Trade/NOSO/USDT)

</details>

<details>

<summary><strong>How do I create a new wallet address?</strong></summary>

This can be done from inside any of the Noso Wallets. From within Nosolite, right click under <mark style="color:red;">**“Address”**</mark>, select <mark style="color:red;">**“New.”**</mark> From within Noso Mobile or Noso Web Wallets, select the <mark style="color:red;">**“New”**</mark> button on the top left under the Noso logo. For Noso Wallet, select the <mark style="color:red;">**“+”**</mark> button to the right of the <mark style="color:red;">**“Address”**</mark> header. <mark style="color:green;">**Remember to backup your wallet every time you create a new wallet address**</mark>**.**

</details>

<details>

<summary>Why is NosoNode is displaying "block undone" over-and-over, not showing a satellite dish, and not paying?</summary>

For various reasons, NosoNode can get into a stuck state. Use the command **"**<mark style="color:green;">**reqsum**</mark>**"** to restore the node to a functional state.

</details>

<details>

<summary>`GLIBC_2.34' not found  when running nosonode how to fix it?</summary>

**Under releases on github you will see multiple mirrors "**<mark style="color:green;">**linuxnew**</mark>**" corresponds to newer releases like Ubuntu 22.04**\
&#x20;**"**<mark style="color:green;">**linux**</mark>**" corresponds to older releases like Ubuntu 20,Ubuntu 18**

</details>

<details>

<summary>SSL files missed <mark style="color:blue;"><strong>on windows</strong></mark>. Auto directive update will not work properly if nosonode shows this please use this step</summary>

Upload these ssl files to your noso directory to fix( the .dll files  <https://github.com/Noso-Project/NosoNode/tree/main/ssl>

</details>

<details>

<summary>SSL files missed <mark style="color:green;"><strong>on Linux</strong></mark>. Auto directive update will not work properly if nosonode shows this please use this step</summary>

Use this command in terminal <mark style="color:red;">**sudo apt-get install libssl-dev**</mark>

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.nosocoin.com/noso-documentation/faqs-and-troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.